Telecommuting means never being late because you get stuck in traffic. It also means that you are at the mercy of your internet service provider.
I think almost everyone in the Western World has several ISP’s competing for their business. If you are doing digital transcription, you have to place reliability above discounted prices. Don’t be afraid to abandon one ISP in favor of another. Some companies waive setup fees if you are switching from the competition. If you decide that dependability is extremely valuable to you, you could consider using more than one ISP and using a Double WAN router. In most cases this is going too far. People with 24/7 customer service contracts often use this setup, but for transcribing you should probably just ask around to find out who is most dependable and has the best customer service.
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